1. Payment Methods We accept major credit cards (Visa, Mastercard, American Express, Discover), Shop Pay, Apple Pay, Google Pay, and other payment methods available at checkout.
2. Pricing All prices are listed in USD and are subject to change without notice. The price charged will be the price displayed at the time of purchase.
3. Taxes Applicable sales tax will be calculated and added at checkout based on your shipping address and local tax regulations.
4. Order Confirmation Once your order is placed and payment is successfully processed, you will receive an order confirmation email. This email serves as your receipt.
5. Billing Issues If you notice any discrepancy on your billing statement or have questions regarding a charge, please contact us at support@novahausliving.com within 30 days of the transaction date. Please include your order number for faster assistance.
6. Failed Payments If a payment fails, your order will not be processed. You may attempt the purchase again with a different payment method.
7. Refunds & Credits Any approved refunds will be issued to the original payment method within 5–10 business days, depending on your financial institution.