Privacy policy
Customer Privacy & Data Protection
novahausliving.com respects the privacy of customers and website visitors and takes reasonable steps to protect personal information collected through our online store.
Information We May Collect
Depending on how you interact with our website, we may collect:
- Full name
- Email address
- Phone number, if provided
- Billing address
- Shipping address
- Order information
- Purchase history
- Browser and device information
- Payment transaction information processed by authorized payment providers
How We Use Information
Customer information may be used to:
- Process and fulfill purchases
- Arrange product delivery
- Send order confirmations and shipping updates
- Respond to customer inquiries
- Improve website functionality
- Analyze store performance
- Prevent fraudulent or unauthorized transactions
- Comply with applicable legal requirements
Third-Party Service Providers
When necessary to operate our store, limited information may be shared with trusted service providers, including:
- Shopify
- Payment processors
- Shipping carriers
- Analytics providers
- Fraud prevention services
We do not sell or rent customer personal information.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, alteration, or disclosure.
Cookies
Our website may use cookies and similar technologies to:
- Support essential website functionality
- Remember user preferences
- Analyze website traffic
- Improve website performance
- Enhance the shopping experience
Available cookie preferences may be managed through browser settings.