Cookie Policy

 

Last updated: August 2026

This Cookie Policy explains how NOVAHAUS (“we”, “us”, or “our”) uses cookies and similar technologies on our website (novahausliving.com). By using our website, you consent to the use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website function properly, improve your browsing experience, and provide us with information about how the site is used.

2. How We Use Cookies

We use cookies for the following purposes:

  • Strictly Necessary Cookies These cookies are essential for the website to function. They enable core features such as page navigation, secure checkout, and access to secure areas of the site. The website cannot function properly without these cookies.
  • Performance & Analytics Cookies These cookies collect anonymous information about how visitors use our website (for example, which pages are visited most often and whether users receive error messages). This helps us improve the performance and usability of the site.
  • Functionality Cookies These cookies allow the website to remember choices you make (such as language preference or region) and provide enhanced, more personalized features.
  • Marketing & Advertising Cookies These cookies may be set by us or by third-party partners to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may also be used to build a profile of your interests.

3. Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages, including:

  • Shopify (for e-commerce functionality)
  • Google Analytics (for website analytics)
  • Payment providers and advertising partners

These third parties may use cookies to collect information about your online activities across different websites. We do not control these third-party cookies. Please refer to the respective privacy policies of these third parties for more information.

4. How to Manage Cookies

You can control and manage cookies in several ways:

  • Browser Settings Most web browsers allow you to refuse or delete cookies. You can usually find these settings in the “Options”, “Preferences”, or “Settings” menu of your browser. Please note that disabling certain cookies may affect the functionality of our website.
  • Cookie Consent Banner When you first visit our website, you may be presented with a cookie consent banner that allows you to accept or manage cookie preferences.
  • Opt-Out Tools For analytics and advertising cookies, you can often opt out through tools provided by the third-party services (for example, Google Analytics Opt-out Browser Add-on).

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated “Last updated” date.

6. Contact Us

If you have any questions about our use of cookies, please contact us:

NOVAHAUS 10200 Forest Green Blvd Louisville, KY 40223 United States

Email: support@novahausliving.com

Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time)